Privacy policy

Last Updated: January 27, 2026

This Privacy Policy describes how VKS Textiles (operating under the brand name "Niyat") ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shopniyat.com (the "Site").

We are committed to protecting your privacy and complying with the Digital Personal Data Protection Act (DPDPA), 2023, and other relevant Indian laws.

1. Information We Collect 

We collect personal information to provide and improve our services. This includes:

Information You Provide:

  • Contact Information: Name, billing address, shipping address, phone number, and email address.
  • Order Information: Details of the products you purchase.

Information We Collect Automatically:

  • Usage Data: When you visit the Site, we may collect information about your device, browser type, IP address, time zone, and how you interact with our Site (e.g., pages viewed, search terms). We use cookies and similar technologies for this.

Payment Information:

  • We do not store your full credit card, debit card, or net banking details.
  • All payments are processed through our secure third-party payment gateways (e.g., Razorpay, PhonePe). These gateways are compliant with PCI-DSS standards.

2. How We Use Your Information 

We use your personal information for the following purposes:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and order confirmations.
  • To Communicate With You: To respond to your inquiries, provide customer support, and send you updates about your order.
  • To Improve Our Site: To analyze how customers use the Site, optimize our marketing, and improve our product offerings.
  • For Marketing (With Your Consent): To send you emails or SMS messages about new products, special offers, and other updates. You can opt out of this at any time.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, or court orders.

3. How We Share Your Information

We do not sell your personal information. We may share it with the following third parties to help us run our business:

  • Shipping & Logistics Partners: (e.g., Delhivery, Blue Dart, India Post) to deliver your orders.
  • Payment Processors: To securely handle your payments.
  • Website Platform: Our store is hosted on Shopify/WooCommerce. They provide us with the e-commerce platform.
  • Legal Authorities: If required by law or to respond to a legal request.

4. Data Security: 

We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access. Our site uses Secure Sockets Layer (SSL) technology to encrypt your data during transmission.

5. Your Rights Under the DPDPA, 2023, you have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate or incomplete information.
  • Withdraw your consent for us to use your data (this may affect our ability to provide services to you).
  • Request the erasure of your personal data, subject to legal and contractual retention requirements.
  • Grievance redressal.

To exercise these rights, please contact us
at customer-support@shopniyat.com.

6. Cookies: 

Our Site uses cookies to enhance your browsing experience and analyze site traffic. You can control and manage cookies through your browser settings.

7. Changes to This Privacy Policy:

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

8. Contact Us: 

If you have any questions or concerns about our privacy practices, please contact our Grievance Officer: Mr. Sriram Pothiraj (+91-9566929995)

Niyat 
By VKS Textiles
No. 5, Kondasamy Nagar
Veerapandi Pirivu, Coimbatore - 641019
Tamil Nadu, India